The Administrative Assistant / Scheduler provides essential administrative and operational support to Custer Care and Rehab Center. This position is responsible for maintaining organized medical records, managing incoming telephone communications, coordinating employee schedules across multiple departments, and arranging resident appointments and transportation or escort services outside the facility.

The ideal candidate is highly organized, detail-oriented, professional, and capable of managing multiple priorities in a fast-paced healthcare environment. This position requires effective communication, sound judgment, discretion in handling confidential information, and a commitment to supporting resident care, employee satisfaction, and the overall efficiency of facility operations.
Provide administrative assistance to the Nursing Home Administrator, department managers, and other designated personnel.

Assist with preparing, organizing, copying, scanning, and distributing documents, reports, forms, and correspondence.

Maintain office supplies and assist with general office organization.

Assist with data entry, recordkeeping, meeting preparation, and other routine administrative functions.

Support internal communication and coordination among departments.

Assist with special projects, audits, and administrative initiatives as assigned.

Perform other duties consistent with the position and the needs of the facility.

The Administrative Assistant / Scheduler is expected to protect the confidentiality of all resident, employee, and facility information. The employee must comply with HIPAA, applicable federal and state regulations, facility policies and procedures, and established requirements for documentation, information security, resident rights, and workplace conduct. The employee coordinates staffing but does not independently determine clinical staffing requirements or override department managers' staffing decisions.

The employee must maintain professional boundaries, use information only for authorized purposes, and promptly report suspected privacy breaches, documentation concerns, or other compliance issues through appropriate channels.